Client Services Manager

Location: Indianapolis, 46202

Reporting to the Client Services Lead in our London office, the successful candidate will be the principal point of contact for US-based clients, with responsibility for executing multiple concurrent projects both nationally and internationally – from taking a client brief, through scoping, budgeting, and internal team coordination, to successful project delivery. The ability to build and maintain relationships with clients is critical, and, as part of this, the capability to engage in discussion with clients regarding their products and associated therapy areas is paramount to success.


The role may involve travel, predominantly within the US though internationally on occasion.